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PRIVACY POLICY

Last Updated: Mar 2026

AXIS NOIR (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.axisnoir.co or interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Payment details (processed securely via third-party providers)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking technologies

  • Website usage data and interaction behavior

2. How We Use Your Information

We use collected information to:

  • Process and fulfill made-to-order purchases

  • Coordinate production and shipping from the United States or Canada

  • Provide order confirmations and tracking information

  • Respond to commission and custom size inquiries

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

We do not sell personal information.

3. Legal Basis for Processing

We process personal information based on:

  • Performance of a contract (order fulfillment)

  • Legitimate business interests

  • Compliance with legal obligations

  • User consent, where applicable

4. Production & Fulfillment

AXIS NOIR artworks are produced exclusively in the United States and Canada.

Production typically requires approximately 11 business days. Orders are shipped directly from our U.S. or Canadian production facilities. Estimated shipping time is approximately 7 business days following completion.

To fulfill orders, necessary customer information may be shared with trusted production and shipping partners located in the United States or Canada solely for order processing and delivery purposes.

5. Payments

Payments are processed securely through third-party payment providers integrated with Wix. AXIS NOIR does not store full credit card details on its servers.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Analyze website traffic

  • Improve performance

  • Enhance user experience

You may disable cookies in your browser settings. Certain website features may not function properly if cookies are disabled.

7. Third-Party Services

We may engage trusted third-party service providers for:

  • Website hosting (Wix)

  • Payment processing

  • Production and shipping fulfillment

  • Analytics and performance monitoring

These providers process personal information only to the extent necessary to perform their services on our behalf.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

9. Your Privacy Rights (U.S. & Canadian Laws)

Depending on your state or province of residence, you may have the right to:

  • Request access to personal data

  • Request correction of inaccurate information

  • Request deletion of personal data

  • Opt out of certain forms of data processing

To exercise your rights, contact:

studio@axisnoir.co

We respond to verified requests in accordance with applicable privacy laws, including CCPA/CPRA and relevant Canadian privacy regulations.

10. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure.

12. Returns & Quality Claims

All artworks are made to order. Returns are accepted only in cases of verified transport damage or confirmed manufacturing defects.

Claims must be submitted with appropriate documentation within the specified timeframe outlined in our Terms & Conditions.

13. Custom Commissions

Custom sizing and commission inquiries may be submitted to:

studio@axisnoir.co

Information provided for inquiries is used solely for communication, evaluation, and fulfillment purposes.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The “Last Updated” date reflects the most recent revision. Continued use of the website constitutes acceptance of any modifications.

15. Contact

AXIS NOIR
studio@axisnoir.co
info@axisnoir.co
www.axisnoir.co

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